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Frequency of mentioning the issue in online restaurant reviews, the experience attribution, and restaurant evaluation

Version 1.1

Trzebiński, Wojciech, 2022, "Frequency of mentioning the issue in online restaurant reviews, the experience attribution, and restaurant evaluation", https://doi.org/10.18150/31WIV1, RepOD, V1

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Description

The data consist of datasets from two online experiments with Polish young adults (Study 1 and 2) on the relationship between the online restaurant review characteristics and consumer response to the review.

In Study 1, the manipulated variables were: frequency of mentioning the negative issue, attribution cue (outside vs. inside attribution of the issue), and consumer analytical information processing. The measured variables were: restaurant evaluation, perceived issue attribution, and consumer analytical information processing.

In Study 2, the manipulated variables were: the frequency of mentioning the negative issue, attribution cue (outside vs. inside attribution of the issue), and the importance cue (the issue presented as important vs. unimportant). The measured variables were: restaurant evaluation, perceived issue attribution, and perceived issue importance.

The data are the supplementary material for:

Trzebiński, Marciniak (2022). There is no smoke without fire: How frequency information and the experience attribution make negative online restaurant reviews more harmful. PLoS ONE, 17(7): e0271357, https://doi.org/10.1371/journal.pone.0271357

Subject
Social Sciences
Keyword

causal attribution, frequency information, online reviews, review helpfulness, restaurant services

Related Publication

Trzebiński, Marciniak (2022). There is no smoke without fire: How frequency information and the experience attribution make negative online restaurant reviews more harmful. PLoS ONE, 17(7): e0271357, https://doi.org/10.1371/journal.pone.0271357 https://doi.org/10.1371/journal.pone.0271357 doi: 10.1371/journal.pone.0271357

CC0 Creative Commons Zero 1.0 CC0 Creative Commons Zero 1.0

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Trzebinski_Marciniak_2022_STUDY_1_DATASET.tab
Tabular Data - Original format: SPSS SAV - 12.9 KB - Jul 4, 2022 - 50 Downloads
License: CC0 Creative Commons Zero 1.0
14 Variables, 232 Observations - UNF:6:bl0km7SRz0arrc78KYSLuw==
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Trzebinski_Marciniak_2022_STUDY_2_DATASET.tab
Tabular Data - Original format: SPSS SAV - 22.0 KB - Jul 4, 2022 - 46 Downloads
License: CC0 Creative Commons Zero 1.0
16 Variables, 310 Observations - UNF:6:pclhJaqlERy02SysMw4YcQ==
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